Privacy Policy

At Debbie Fortune Estate agents we understand the importance of privacy and the need to protect your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please take a moment to read this Privacy Policy carefully to understand our practices regarding your personal information.

  1. Information We Collect

1.1 Personal Information: We may collect certain personally identifiable information (“Personal Information”) such as your name, email address, phone number, and other relevant details when you voluntarily provide it to us through our website or when you communicate with us via email or phone.

1.2 Usage Data: We may collect non-personal information about your interactions with our website, including but not limited to your IP address, browser type, device information, operating system, and browsing patterns. This information is collected automatically using cookies and similar technologies. You can manage your cookie preferences through your browser settings.

  1. Use of Information

2.1 Provide Services: We use the information we collect to provide and improve our services, respond to your inquiries, facilitate property searches, schedule property viewings, and complete real estate transactions.

2.2 Communication: We may use your Personal Information to communicate with you about our services, send you important updates, and respond to your inquiries and requests.

2.3 Marketing and Promotional Purposes: With your consent, we may use your Personal Information to send you marketing communications, newsletters, and promotional materials about our services or properties we believe may be of interest to you.

2.4 Legal Obligations: We may also use and disclose your information when required by law, regulation, legal process, or governmental request.

  1. Data Sharing and Disclosure

3.1 Service Providers: We may share your Personal Information with trusted third-party service providers who assist us in operating our website and delivering our services. These service providers are contractually obligated to use your information only for the purposes specified by us and in compliance with applicable data protection laws.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your Personal Information.

3.3 Legal Requirements: We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to comply with applicable laws, regulations, or legal proceedings or to protect the rights, property, or safety of our users or others.

  1. Data Security

We are committed to ensuring the security of your Personal Information. We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Choices and Rights

5.1 Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in each email or by contacting us directly.

5.2 Access, Correction, and Deletion: You have the right to access, correct, or delete your Personal Information that we hold. If you would like to exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy.

  1. Links to Third-Party Websites

Our website may contain links to third-party websites. We do not control or endorse the privacy practices of these websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

  1. Changes to the Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time.

Wedmore Office

Unit 8 Borough Mall
Wedmore BS28 4EB
01934 862370

Congresbury Office

Bridge House, High Street,
Congresbury, BS49 5JA
01934 862370

Lettings Office

Bridge House, High Street,
Congresbury, BS49 5JA
01275 406870