
Lisa Baines
Managing Director
Lisa works alongside co-owner Neil to lead our close-knit team across all branches, covering both sales and lettings. With over 30 years of experience since starting her estate agency career in 1991, she brings exceptional expertise and a deep passion for the industry. Lisa says: “I simply love our industry and never take for granted that I get to live and work in one of the most attractive and desirable regions in the UK. I also get to work alongside a knowledgeable team that naturally strive to exceed client expectations and nurture long-term relationships. This is why so many clients return to us time after time, and we couldn’t be more grateful for their ongoing support.” Outside of work, Lisa is an active supporter of local fundraising, sponsorship, and community projects championed by Debbie Fortune Estate Agents. At home, she enjoys cooking for her large family and walking her cocker spaniel, Bonnie, along the beach near her home in Uphill.
EMAIL LISANeil Drejer
Director
Neil joined the business in 2016 from Savills in Bath, where he was Associate Director. In June 2021, he partnered with Managing Director Lisa Baines to purchase the business from founder Debbie Fortune upon her well-earned retirement. With more than 20 years’ experience in the local and regional property market, Neil’s expertise spans everything from city studio apartments to high-value country homes. Outside the office, Neil enjoys a busy family life with his wife and two children and is a dedicated supporter of the Bristol Bears rugby club.
EMAIL NEILJo Woolley
Operations Director
Jo joined Debbie Fortune Estate Agents in the first few months of opening, in 2009, and became a director during the intervening eight years before relocating to Newbury in 2018 to work for a larger group of estate agents covering the West Berkshire, Wiltshire and Oxfordshire areas. She was delighted to rejoin the Debbie Fortune team as Operations Director in July 2025, working alongside Lisa and Neil once more, and is working on plans to modernise internal workflows, enhance training programmes, and introduce new software systems to improve client communications. In her spare time, she enjoys live music, dining out and a new-found love of gardening following her purchase 4 years ago of an Edwardian cottage which had a very uninspiring garden requiring a lot of TLC!
EMAIL JOVikki Taylor
Lettings ManagerWith over 25 years in customer service, Vikki’s positive, professional nature and her attention to customer delight makes her the perfect fit heading up the busy Debbie Fortune Lettings team. She works alongside Samantha, who between them, provide an exceptional service to our tenants and landlords.
In her spare time, she loves spending time with her family and is a very keen equestrian.
EMAIL Vikki TaylorScott Higgins
Associate DirectorScott runs our Wedmore office, situated in the heart of the village in Borough Mall, and plays a key role in supporting our clients in Wedmore and the surrounding villages. With over a decade of experience in the property industry and eight years as a valued member of the Debbie Fortune team, Scott’s wealth of knowledge includes building pathology and conveyancing intel, and this enables him to work closely with solicitors and surveyors ensuring our clients’ transactions move smoothly from offer to completion.
Scott lives in Draycott, so he can provide expert advice on the locality and offers a personalised and approachable service.
Outside of work, Scott enjoys cooking at home and exploring the great outdoors in our beautiful countryside!
EMAIL Scott HigginsElliot Boon
ValuerElliot commenced his career with us at the beginning of 2023 after several years in customer service roles. His friendly and calm personality meant he was a natural fit for the Debbie Fortune team, and is now a key member of our valuing team who loves seeing the vast array of houses he is fortunate enough to visit.
In his spare time he enjoys countryside walks and getting together with family and friends with some very good food on hand!
EMAIL Elliot BoonKathryn Reed
Client ManagerKathryn Reed originally joined us as an apprentice back in 2013 and is a key and valued member of our team, having spent time in both the lettings and sales teams, and with an amazing attention to detail, which our clients love! She has recently been appointed Client Manager, heading up our busy sales front desk team.
When Kathryn isn’t working, she has a keen interest in interior design and renovation, and enjoys keeping fit & spending time with her family.
EMAIL Kathryn ReedJo Anderson
Sales NegotiatorJo joined us in 2025 and is Sales Negotiator at our Wedmore office, working alongside manager Scott Higgins. With more than 35 years of experience in customer service, Jo is known for her friendly, approachable nature and genuine care for every client she works with. She goes above and beyond to ensure the best possible outcomes, combining her deep knowledge with creative, outside-the-box thinking. Jo has a real talent for matching clients with the perfect property, making the process both seamless and enjoyable.
When she’s not helping clients find their ideal home, Jo can often be found baking cakes to share with family and friends or enjoying trips to her holiday home in Crete with her husband.
EMAIL Jo AndersonStevie Worgan
Move ManagerStevie joined the Debbie Fortune team in February 2025, with many years’ IT experience both in the private and public sectors. After returning to work from maternity leave she decided to change career to estate agency and has never looked back, as she found that she absolutely loved working as a sales progressor! “I love all things sales progression” she says, “The customer service, the pressure, the challenges, and supporting our customers through what can be a very stressful process, to help make it as smooth as possible for them … just generally speaking with people and making a good relationship with them to help in any way possible!”
In her spare time, she loves spending time with her family and taking her son out for day trips!
EMAIL Stevie WorganSam Wright
Senior Lettings NegotiatorWith years of valuable lettings experience, Sam excels in administration, compliance and legislation which is so important for our landlords. Between them, she and Lettings Manager Vikki are a hard-working team who love providing exceptional service to our tenants and landlords.
Living locally, Sam is a devoted mum to her three boys who keep her on her toes!
EMAIL Sam WrightJade Withey-Tebby
Sales & Marketing AssistantJade joined us in July 2025 with many years’ customer service experience in high-end retail outlets and has her own photography business outside work. With these skills, she was a natural fit to take on a dual role in the Debbie Fortune team, combining a sales position with a marketing role, so she is using her excellent communication skills to help our customers find their dream home, whilst using her photography and creative skills to market these dreams, and delight our sellers with her eye for detail!
When she’s not working, she loves countryside walks with her dog and is a keen DIY enthusiast, currently renovating a vintage caravan.
EMAIL Jade Withey-TebbyKaren Pritchard
Sales NegotiatorKaren joined our team as a Sales Negotiator in the summer of 2024, driven by her passion for the property industry. Karen assists with viewings and client contact as well as working with the admin team.
Outside of work, she loves exploring local areas with her family and her dog, always on the lookout for hidden gems and new adventures!
EMAIL Karen PritchardEmily Skinnarland
Sales AdministratorEmily joined us in 2025 as Sales Administrator with experience in policy enforcement, sales and hospitality, after gaining her degree in Modern Languages and Business at the University of Nottingham. Fluent in Norwegian and Spanish, she spent a year of her degree working in Barcelona, focussing on digital marketing and organisation theory; fantastic skills to bring to the Debbie Fortune Admin and Compliance team.
Emily lives in Wrington and in her spare time she loves honing her creative skills in sewing and art.
EMAIL Emily SkinnarlandValentina Tsarroulas
Sales ApprenticeValentina Tsaroullas has joined the team as Sales Apprentice and will be working towards her estate agency qualification through Weston College over the next 12 months.
Valentina has experience in hospitality and customer service which are great transferrable skills to bring to the Debbie Fortune sales team, and we are delighted to have her onboard.
In her spare time she likes baking, playing tennis and walking her dogs.
EMAIL Valentina TsarroulasJulie Green
Viewing ConsultantViewing Consultant Julie Green has been with Debbie Fortune Estate Agents for many years, and is, without question, one of the most knowledgeable and reliable sources of information about the local area and what’s going on. A keen walker in her spare time, there is not a footpath or bridleway that Julie hasn’t walked and she is an expert at guiding you to the best local places to eat!
EMAIL Julie GreenWendy Stevens
Viewing ConsultantCombining her part time role with a successful career in hospitality, Wendy has exceptional experience in her field and makes her the perfect go-to person and problem solver. Highly organised and adaptable, with many years’ experience in property development gleaned from her family’s business, her passion for property shows through in everything she does, and she loves showing our customers around the fantastic selection of properties we have to offer.
In her spare time, she is a regular wild swimmer, all year round, using the Bristol Channel every week, as well as exploring new destinations in Devon.
EMAIL Wendy StevensTracey Harvey
Viewing ConsultantAfter many years as a local well-known hair salon owner, Tracey joined the Debbie Fortune viewings team as she has always had a keen interest in all things property. She is passionate about customer care and loves showing potential buyers around our fantastic selection of properties!
EMAIL Tracey HarveyEira Thomas
Viewing ConsultantAs a well-known local business owner, Eira joined us after purchasing her home through Debbie Fortune Estate Agents, where she fell in love with what we did! We were delighted to offer her a position, and, with her excellent customer service skills and genuine friendly nature, Eira quickly became a big hit with our clients and loves showing off our superb collection of houses on the market.
EMAIL Eira Thomas
Agents of Integrity, Selling Homes of Character, At the Heart of your Community
Wedmore Office – Admin Office (by appt only)
Unit 8 Borough Mall
Wedmore BS28 4EB
01934 862370
salesadmin@debbiefortune.co.uk
Congresbury Office – Head Office
Bridge House, High Street,
Congresbury, BS49 5JA
01934 862370
salesadmin@debbiefortune.co.uk
Lettings Office
Bridge House, High Street,
Congresbury, BS49 5JA
01275 406870

